Business functions can be made leaner and more efficient by using Robotic Process Automation (RPA). Companies rely heavily on time-consuming, redundant processes and functions that are both times- and money-consuming. To be more competitive and agile, enterprise organizations use RPA to streamline tasks. In addition to reducing error rates, RPA reduces costs and increases customer and associate satisfaction. However, the variety of features offered by different RPA providers can be overwhelming.
The features and benefits of RPA are as follows:
- Analysis of the data
Many RPA solutions come with a rich analytical suite that allows you to measure the efficiency of your digital workforce without having to integrate anything. Remote access to the data provides detailed analysis of servers, workflows, robots, etc., allowing users to pinpoint problems and streamline future processes.
2. Privacy/Security
RPA tools must have role-based security and access. Because RPA will be used by several members of the team, it is important to have permissions that are defined by the roles and responsibilities of each member. Tools with RPA capabilities also have encryption capabilities to ensure smooth operations during interruptions in communication, prevent malicious tampering, and ensure that the historical record is accurate for compliance purposes.
3. Maintaining version control
Developers can examine and identify differences between multiple versions of the bot in a particular process by storing each version of the bot. Additionally, some RPA tools offer features such as bot scheduling, handling versioning, maintaining user logs, and monitoring bot activity. This ensures proper auditable management and provides complete control over the RPA environment.
4. Hosting and deployment options
Different options for hosting and deployment are offered by most RPA systems, including virtual machines, the cloud, and terminal services. By using an agentless configuration, bots can be deployed in groups. The system eliminates problems related to synchronization and runtime updates. RPA tools can be installed on desktops as well as the bot deployed on servers to extract data and complete repetitive tasks. It is also possible to run multiple bots within a single process to complete different tasks while processing high volumes of data.
5. Bot Studio
An RPA tool’s interface makes it easy and quick for users to build bots. A screen recorder is generally built into these studios, which can capture keystrokes and mouse clicks. Users can also manually edit bots whenever necessary.
6. Handling exceptions
A rule-based exception handling system is one of the most common features of RPA systems. Based on how it is configured, the bot can take a few actions in response to exceptions. Some of these actions are:
- Re-assign the task to a different bot to see if it can be completed.
- In case of failure, raise the level 2 alert. Humans are notified of exceptions.
7. Integration with ease
Integrated with a company’s third-party applications, the RPA feature offers seamless integration. Because RPA bots mimic human interactions with different ERP and CRM solutions, they do not require expensive APIs and can easily perform tasks. Digital workforce performance can be determined with unmatched flexibility with RPA.
8. The debugging process
RPA solutions’ most important feature from a development perspective is debugging. Some RPAs can adjust dynamically while debugging, while others require manual intervention. In addition, RPA allows developers to change variable values without stopping the current bot. This feature must be available to resolve production issues without changing the process.
9. OCR (Optical Character Recognition)
RPA’s most popular feature is OCR. Several RPA vendors provide data extraction capabilities from images and documents to capitalize on this trend. With RPA tools, you can scrape data from the system and cross-reference it with given details to understand what it means. RPA tools can not only recognize text but can also structure data and recognize it from unstructured documents. RPA can be used for OCR of invoices, tax forms, and claim forms.
10. Automation with fewer scripts
With most RPA tools, creating bots is as easy as dragging and dropping, eliminating the need to write scripts. By providing a GUI and several intuitive wizards, allows employees with little or no programming knowledge to build bots and expedites the delivery of business apps. Moreover, deployment, training, and installation costs can be reduced.
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