Automation and its impact on the Future of Work

As the COVID-19 pandemic demonstrated, unexpected events can cripple operations. Modern operations must be dynamic, responsive, and integrated with an organization’s ecosystem and workflows. The businesses that leverage intelligent automation to build these capabilities will be well positioned to address today’s workforce dislocation, supply chain challenges, and customer service disruptions – and to thrive in … Continue reading Automation and its impact on the Future of Work

IT Process and Service Automation

Automated IT processes: understanding them Its primary role is to implement high-tech solutions for other parts of the organization, but IT operations are notoriously in need of technology improvements and process automationIncreasing demand and complexity have led to lengthy turnaround times and bottlenecks for IT services. Many companies devote a huge portion of their IT … Continue reading IT Process and Service Automation